Why Choose i4me?
Since i4me started in 2016, we have grown to become a leading, innovative insurance broker, specialising in UK investment property. Our focus is on the holiday let market, but we provide a range of household insurance solutions for everything from caravans to castles. We work with a select panel of leading insurers, with whom we have strong relationships and share product development ideas.
Our objective is to always act with integrity and put the customer at the heart of what we do. We are accessible, reliable, transparent, supportive, and provide excellent service. We are particularly proud that our customers can always speak to us in person, which we know they value, and which differentiates us from our competitors.
Below is a snapshot of some key reasons to choose i4me:
- Combined staff experience of over 200 years.
- UK call centre.
- Choose to speak to us in person or quote and buy online.
- Average call waiting time is seconds.
- Proudly served over 50,000 customers across the UK.
- Close relationships with a select panel of leading insurers.
- Bespoke policy wordings and cover that you can only get through i4me
- Comprehensive and tailored insurance solutions for your unique property.
- Approximately 10,000 excellent reviews on Trustpilot, Google, and reviews.io.
Our Story
Hello, my name is Matthew Durrant. I am the founder and Managing Director of i4me.
I started my insurance career in 2004 as an office junior for a local - but very successful - broker. Over the years, I showed an aptitude for management, product development, and service proposition delivery, and was fortunate to be mentored by the Managing Director. I moved into several leadership and management roles, and developed a deep understanding of how the industry worked and how the business was run.
In 2012, the business was bought by a major consolidator, and I was retained as Regional Operations Director and then Schemes Director. Regrettably, it became clear that to deliver personalised services and products at such a scale was virtually impossible. I knew that customers valued this highly, as did I, so there was frustration on both sides. Given this, my passion for business development, and the skills I had learned over the years, it was a natural decision to start i4me in 2016.
Choosing the right insurance broker is an important decision. I hope that our story gives you an insight into our ethos and how we work, and our "key reasons" above resonate with what you want out of a broker.
Thank you for considering us, and we hope to speak to you soon.
